Disclaimer

You are solely responsible for your use of this site (and any information or material available from it) and you accept all risks and consequences that might arise from your use of this site (and any information or material available from it;

  • This includes any risk to your computer, software or data being damaged by any virus, disabling codes, worms or other devices and defects which might be transmitted or activated via the website, or your access to it or the downloading of files from the web site; and any risk of connections transmitted to and from this site being intercepted and modified by third parties.
  • Higgins Storm Chasing ( HSC ) is not in any way liable for losses, damages, costs, expenses and liability of any kind that you or any other person may suffer or incur directly or indirectly from you using this site and any information or material available from it, although it may be accurate, we are unable to verify or guarantee authenticity of information on the site, so using or redistributing it is at your own risk.

To the maximum extent permitted by law;

  • Any direct or indirect loss or damage, caused (including by negligence), arising out of your use of or unavailability of this website, its contents, or any linked websites.

excludes all liability to any person arising directly or indirectly from using this site and any information or material available from it;

  • Higgins Storm Chasing ( HSC ) does not give any representation or warranty of any kind (whether express, implied, statutory or otherwise) including in relation to the availability, accuracy, currency, completeness, quality, reliability or suitability for any purpose of this site and any information or material available from it, or that the information or material will not infringe any third party intellectual property rights, or that the site will be free from defects, viruses, third party interception or other security threats or vulnerabilities including those which could cause loss or damage to you.

Information supplied on this website or the Higgins Storm Chasing ( HSC ) App is of our opinion from unqualified meteorologists and offered “AS IS” weather guidance. For official weather forecasts, warnings and information visit the Bureau of Meteorology www.bom.gov.au.


 

Higgins Storm Chasing yearly subscription disclaimer

SUBSCRIPTION BILLING

Using the payment details you provide on our website, our systems will attempt to process a payment for the full amount of the yearly subscription. Only when a subscriptions payment is successful will you gain access to the paid content. For subscriptions set to auto renewal, our system will attempt to process a payment against the original details initially provided on the day of the subscription’s 12 month expiration. You may update your payment method or details at any time by logging in to the my account page on our website. Should an initial payment or renewal payment fail, you are able to update the payment method or payment details at any time by logging in to the my account page on our website. 

SUBSCRIPTION AUTO RENEWAL 

Because thousands of people rely on Higgins Storm Chasing’s continued service, all yearly subscriptions purchased through Higgins Storm Chasing are initially set on sign up to auto-renew immediately at the end of the yearly subscription term. Higgins Storm Chasing provides this article in good faith to our customers in order to be transparent about our subscription auto-renewal practices. You will not receive a subscription renewal reminder email, however you will receive a subscription renewal success / failed email advice from us. 

SUBSCRIPTION CANCELLATIONS

You may disable the subscription auto-renewal feature at any time by logging into the my account page on our website. 
Should you elect to disable auto-renewal, your subscription will terminate at the end of the 12 month prepaid billing period and access to paid content will be lost. Higgins Storm Chasing does not offer refunds for any pro rata time remaining in your most current subscription term after you disable auto-renew or for any prior lapsed subscription terms. If you have set up a yearly PayPal subscription payment method you may have to login to your PayPal account and cancel the agreement you have with us. Please email us at sales support if you are having difficulty disabling subscription auto-renew.

 

SUBSCRIPTION RATE CHANGES

In the event Higgins Storm Chasing changes the yearly subscription rates, we will notify you of such change at least 30 days before your subscription’s automatic renewal. Unless you cancel auto-renewal as described in “CANCELLATIONS” above, your continued use of Higgins Storm Chasing after being notified of a rate change indicates your agreement with the new price.


 

Higgins Storm Chasing yearly membership subscription refund policy

Higgins Storm Chasing Digital subscriptions are non-refundable. We cannot refund part-used months in your subscription. 

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

You can cancel your subscription to Higgins Storm Chasing at any time.

No refund will be paid (and no cancellation fee will apply) in relation to self cancelled yearly subscriptions to Higgins Storm Chasing.

For the purposes of these Subscription Terms, “billing date” means 12 months exactly from the date that you commenced your subscription.

You can contact us directly via email at [email protected] 


 

Returns Policy

Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be happy with your purchase. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.

Change of mind returns

If you wish to return an item because you have changed your mind about your purchase, Higgins Storm Chasing will offer you an exchange voucher or refund provided that:

  • You return the item within 28 days of purchase;
  • You produce your original Higgins Storm Chasing receipt at the timeyou return the item
  • The item is in resaleable condition including that:
    • It is in its original packaging, including instruction manuals and all accessories;
    • It is unworn, unopened, unused and in its original condition

If these requirements are not satisfied Higgins Storm Chasing reserves the right not to offer an exchange voucher or refund for change of mind returns.

Other Returns

Higgins Storm Chasing will accept product returns and provide you with an exchange voucher, refund or repair where:

  • The product is faulty or is not of acceptable quality, or
  • The product is not fit for its intended purpose, or
  • The product does not match the sample or our description; and
  • You can present your Higgins Storm Chasing online receipt or other adequate proof of purchase.

Higgins Storm Chasing may elect to return the product to the manufacturer’s repair agent to determine the nature of the problem. Higgins Storm Chasing reserves the right not to offer an exchange voucher, refund or repair where the item fault is a result of misuse or neglect.

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair goods.

Claims for compensation or reasonable expenses incurred in returning your purchase should be addressed to our Customer Service team at the address below and need to be accompanied with supporting evidence.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

Higgins Storm Chasing reserves the right to:

Assess the condition and age of returned goods prior to providing a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please note:

  • Your original Higgins Storm Chasing receipt is the best form of proof of purchase
  • Refunds will be issued using your original payment method
  • Gift cards are not redeemable for cash

How to return a product ordered on Higgins Storm Chasing Online

Products ordered at Higgins Storm Chasing Online can be returned by mail. You will need your tax invoice (email receipt) as information on this is needed as proof of purchase. For change of mind return/exchange, delivery fee is non-refundable. You are liable for return product postage costs to Higgins Storm Chasing.

At Higgins Storm Chasing we wish all our customers and consumers to be 100% satisfied with our services and products!

Our sales and consumer email is [email protected]